ONLINE ORDER DELIVERY
Builders Online offers delivery of items purchased online. Online orders are eligible for same day delivery (depending on stock availability). Please note that orders placed after 4pm will only be delivered the following day.
Builders Online also offers a convenient Click & Collect service where customers can order items online then collect their order in-store within 90 minutes of placing their order. To make use of the Click & Collect service place your order online as normal and select the "collect in -store" option instead of entering your delivery details. Click & Collect orders can be picked up from the store by presenting the SMS sent by Builders Online which shows your order reference number.
For every order placed with Builders online, you will be charged a specified delivery fee rate.
You will be able to choose a delivery date that suits you best and your purchase will be delivered on the day you request or on the following day, depending on stock availability.
Builders delivers on weekdays between 08h00 and 17h00 and on Saturdays between 08h00 and 13h00. We do not deliver on Sundays and any public holidays.
Please arrange that you are available to accept your purchase. Should you not be available, ensure that you have given someone permission to accept the delivery on your behalf.
Builders delivers to registered customers within specified delivery areas. If we do not deliver to your area, you can arrange for an in-store collection.
After delivery, Builders will send you an email detailing your order to confirm you have received the correct items. Should you have any further queries, you can contact our friendly store team on +254207762500.